PUPIL/PARENT FAQs
Q1. Who are Pass Plus Tutors?
Pass Plus Tutors operate as a private home-tuition agency who specialise in matching school pupils (primary to A-level), who require extra help with their studies, with a suitably qualified tutor. We operate throughout Nottinghamshire
Q2. How do I go about getting a tutor?
In the first instance contact Pass Plus Tutors directly. Once your enquiry has been formally processed, Pass Plus Tutors will contact a tutor in your area who is availble and is able to offer the subject(s) you require. The tutor will then contact you directly to arrange an informal meeting to discuss your exact tuition requirments. At the same time we will send you an information pack and a registration form for you to return to Pass Plus Tutors.
Q3. How do I pay?
Payment is made direct to the tutor, at the end of each tuition session. It is the tutor’s responsibility to pay the agency fee to Pass Plus Tutors.
Q4. How do I know that my child will be safe?
Here at Pass Plus Tutors we are fully aware of the anxiety a parent, and a student, may feel when first undertaking private home tuition. All new tutors who register with Pass Plus Tutors have to undergo a series of stringent background checks, including an enhanced Criminal Records Bureau (CRB) check. We encourage all new parents and pupils to meet with their tutor prior to commencing tuition to talk through anything you are not sure of and to clarify any questions you may have. Please contact us directly if you have any questions.
Q5. What reassurance do I have about the tutors?
As part of our seven stage registration process, apart from our tutors undergoing an enhanced CRB
(police-check) disclosure, we take up two professional references and ask to see proof of identity and address. You can rest assured that we do everything possible to ensure the highest standards of private home tuition are achieved and maintained.
Q6. How do I know the tutor is up to date with the curriculum?
We ensure that all tutors registered with Pass Plus Tutors possess all of the relevant teaching material and are up to date with the current syllabuses.
Q7. Do I arrange tuition sessions with Pass Plus Tutors
No. Once you have met with your private home tutor and begun lessons you will arrange lessons each week with the tutor themselves
Q8. What happens if I am not happy with the tuition I am receiving?
In the first instance we encourage parents to talk to the tutor directly to see if your concerns can be resolved. However, you can contact Pass Plus Tutors by phone or email to express your concerns and we will do our best to resolve your situation.
Q9. Will my child get homework?
This is something you should discuss with your tutor however certainly for exam preparation we encourage that pupils are given exam questions to work through each week.
Q10. How do I cancel a lesson?
If you have to cancel a lesson you should contact your tutor directly and let them know. Terms of cancellation are detailed in your Terms of Client Business which you will receive when you register
with Pass Plus Tutors.
Q11. What should I do if I don’t want tuition to carry on?
If you would like to cancel your tuition arrangements with Pass Plus Tutors either inform your tutor or contact Pass Plus Tutors and inform us that you would like your tuition arrangements to cease.
Q11. Won’t my child be too tired to receive private home tuition after school?
One-to-one private tuition is different from a classroom environment, and can be very stimulating. Of
course, it depends on the age of the pupil, but you can arrange tuition times with the tutor so that your child is not too tired to benefit from the lessons.
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